Precautions:

Self-pickup time: Monday to Sunday, 09:00-19 : 00 (In case of national statutory holidays, the open source mall system website news release time shall prevail, please pay attention at that time)

After the product arrives at the pick-up point, we will keep it for you for three days. If you do not pick up the goods for more than three days, it will be deemed to cancel the order by default;

The money and goods need to be checked by the customer in person, and the open source mall system website will no longer be responsible for the money and the quantity after leaving the pick-up front desk ;

The price guarantee of goods needs to be submitted by the customer on the spot when the goods are picked up. After leaving the pick-up front desk, the open source mall system website will no longer provide price guarantee services for the goods picked up;

Ordinary invoice: Each order needs to be invoiced on the day it is picked up, and the open source mall system website does not provide cumulative invoice issuance services;

Value-added tax invoice: If you choose POS machine to swipe your card, you cannot issue additional invoices; you cannot issue additional invoices on the day of additional invoices. The open source mall system website will express the additional invoices to the customer according to the order address about three working days after the order is completed . Timely notify the customer service staff of the open source mall system website.

Special Instructions:

For door-to-door pick-up orders, please pick up the goods at the pick-up point within the specified time. On-site self-pickup orders are in principle free of delivery fees, but if an ID account has more than 1 time in a month or more than 3 times in a year, we will not perform delivery within the specified time without reason, our company will respond accordingly In your ID account, 50 points will be deducted as the shipping fee; the time calculation method is: after the order is successfully submitted, it is calculated forward 30 days as a month, and after the order is successfully submitted, it is calculated forward for 365 days as a year, not the natural month and Natural year calculation;

For door-to-door customers, the open source mall system website can accept three payment methods: cash, cheques and POS machines. Payment by check, customers need to check their own content completed (the purchase price in 686 dollars or 686 more than dollars, after required shall arrive before delivery).

When a credit card POS machine spends more than 617 dollars, the issuing bank may not give you points in accordance with relevant regulations. Please call the issuing bank for specific information.

Self-pickup point

Application scope of self-pickup point: Users in the following regions can go to the corresponding self-pickup point to pay and pick up the goods without paying the freight (large home appliances are limited to the self-pickup point of the logistics center).

The following respective points will not accept the goods returned by the customer by mail due to various reasons, otherwise the open source mall system website will not be responsible for all the consequences .

Friendly reminder

1. Can I change the pick-up point or change the delivery method after placing the order?

The pick-up point can be changed but the delivery method cannot be changed.

Methods: My open source shop system website - Orders center - point "View" - to enter the order details page - Order Operation - Change Order

Generally speaking, you can modify the order before the products you purchase are printed.

2. Can I exchange the goods on the spot if there are problems found in the inspection during self-pickup? How to deal with it?

Not possible. If you find that there is a problem with the goods when you pick it up, please report it to the staff of the open source mall system website on the spot , and the staff will help you deal with it.

3. Is the self-pickup price the same as the price of other delivery methods?

No matter which delivery method you choose, the price of the product is the same.

4. Payment can be made at the self-pickup point, can your company staff deliver the goods home?

No, the self-pickup point uses a door-to-door payment pick-up method.

5. Why can't I find the XX pickup point during settlement?

1 ) It may be that the delivery address of your order and the pick-up point are not in the same province or city;

2 ) Or the name and address of the self-pickup point has been changed;

3 ) Or the product you are buying is a large home appliance, and some products under this category only support self-pickup by some regional logistics headquarters. For details, the shipping method supported at the time of the following order shall prevail.

6. Can I check the goods first and pay after the pick-up point?

No, no matter what kind of delivery method, our company adopts the method of paying first and then inspecting the goods.

7. Can any goods be picked up?

Except for virtual goods and service products (such as online anti-virus software) and some large home appliances that cannot be mentioned by themselves, others can be mentioned by themselves.

8. Can I use Alipay to pay for my door-to-door pickup?

Not possible. For customers who come to pick up, the open source mall system website can accept three payment methods: cash, cheque and POS machine swiping. Payment by check, customers need to check their own content completed (the purchase price in 686 dollars or 686 more than dollars, after required shall arrive before delivery); POS machine credit card only support bank card with a China UnionPay logo.

9. What do you need to bring with you when you pick up and install the machine, such as: system disk, etc.

The self-pick-up and installation service is responsible for assembling only the spare parts in the configuration list. If you want to install the system, please bring your own system disk, and we will guide you to install it.

10. Can I provide installation services when I purchase accessories and pick them up? (Such as memory stick)

When purchasing accessories, installation services are not provided when you pick them up. I hope you can understand.